Journal of Knowledge-Research Studies

Identifying and Classifying the Roles of the Public Library in the Development of Small Businesses: A Meta-Synthesis Approach

Document Type : Review

Authors

1 PhD Student of Knowledge and Information Science, Payame Noor University, Tehran, Iran

2 Associate Prof., Department of Knowledge and Information Science, Payame Noor University, Tehran, Iran

Abstract

Purpose: The objective of this study is to identify and classify the roles of public libraries in supporting the growth and development of small businesses.
Methodology: The meta-synthesis method was employed to synthesize and interpret existing studies in this field. This research adopts a qualitative approach for data collection and is fundamental in purpose. To achieve the study’s objectives, the seven-stage model of Sandelowski and Barroso was applied to obtain a comprehensive synthesis of the research topic based on qualitative studies.
Findings: The findings indicate that public libraries play seven effective roles in the development of small businesses: educational services, literacy enhancement, human skills development, information provision, consulting and reference services, technology support, and the provision of space and facilities.
Conclusion: Based on the results, public libraries can facilitate major transformations and shift toward an economic impact model by revising their service processes. This enables them to secure an appropriate role in development programs and contribute to the self-sufficiency of small businesses. Libraries today have the potential to serve as gateways to business and commerce, leveraging their existing facilities and resources.
Value: To date, no comprehensive meta-synthesis has been conducted to identify the full range of public library services for small business owners over an extended period. Most prior studies have examined only a limited number of these services, highlighting the novelty and importance of this research.

Keywords

Main Subjects

References
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Journal of Knowledge-Research Studies
Volume 4, Issue 3 - Serial Number 13
November 2025
Pages 70-91
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