Document Type : Original Article

Authors

1 Associate Professor, Department of Knowledge and Information Science, Payame Noor University, Iran.

2 Instructor, Department of Social Sciences, Payame Noor University, Ilam, Iran.

Abstract

Purpose: This study examines the influence of social capital and social cognition on the willingness of employees at the National Museum of Iran to share knowledge.
Methodology: This applied research employed a descriptive-survey design. The statistical population comprised all employees of the National Museum of Iran in 2025. Using Cochran’s formula and a simple random sampling method, 184 valid questionnaires were collected. Data were gathered through a composite questionnaire measuring the dimensions of social capital, social cognition, and knowledge sharing. The validity and reliability of the instrument were confirmed using confirmatory factor analysis and Cronbach’s alpha. Data analysis was conducted through  Pearson correlation tests and structural equation modeling (SEM) using LISREL software.
Findings: The results showed that all three dimensions of social capital have a positive and significant effect on knowledge sharing. Similarly, the dimensions of social cognition— including social goals, self-efficacy, and attributions—exert a positive and significant influence on employees’ willingness to share knowledge. In addition, the model fit indices indicated an acceptable and optimal fit for the proposed research model.
Conclusion: Social capital, by fostering communication networks and trust, and social cognition, by strengthening individual beliefs and social goals, jointly create a complementary foundation for knowledge sharing. Accordingly, managers of museums and cultural organizations can improve knowledge flow by reinforcing trust, enhancing employees’ self-efficacy, cultivating shared goals, and managing employees’ emotions.
Value: The contribution of this study lies in the simultaneous application of two theoretical perspectives—social capital and social cognition—which offers a more comprehensive understanding of the factors shaping employees’ willingness to share knowledge.

Keywords

Main Subjects

 
Abdelwahed, N. A. A., & Doghan, M. A. A. (2023). Developing employee productivity and performance through work engagement and organizational factors in an educational society. Societies, 13(3), 65. https://doi.org/10.3390/soc13030065
Abdurohman, N. R. (2024). Artificial intelligence in higher education: Opportunities and challenges. Eurasian Science Review: An International Peer‑Reviewed Multidisciplinary Journal, 2(Special Issue), 1683–1695.
Ahmad, A., Achmad, G. N., & Adhimursandi, D. (2025). Mediating effect of creative self‑efficacy in the relationship between knowledge sharing and perceived organizational support. International Journal of Multidisciplinary Approach Research and Science, 3(2), 635–651. https://doi.org/10.59653/ijmars.v3i02.1661
Almuqrin, A., & Mutambik, I. (2021). The explanatory power of social cognitive theory in determining knowledge sharing among Saudi faculty. PLOS ONE, 16(3), e0248275. https://doi.org/10.1371/journal.pone.0248275
Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Prentice‑Hall.
Biranvand, A., Mohammadi Ostani, M., & Ghannatian, S. (2024). The effect of knowledge management systems and knowledge sharing on the performance and loyalty of librarians. Sciences and Techniques of Information Management, 10(1), 239–264.
Biranvand, A., Sahraian, K., Jafari, N., & Banaei, Z. (2025). The effect of emotional intelligence on knowledge sharing behavior in public libraries. Library and Information Science Research. https://doi.org/10.22067/infosci.2025.89705.1220
Eni, L. N., Saha, S., Hossain, M. A., & Rahaman, M. M. (2025). Investigating the linkage between knowledge sharing attitude, self‑efficacy, and behavior in the Bangladeshi information technology sector: Knowledge sharing intention as a mediator. Heliyon, 11(1).
Harandi, A. (2014). Explaining the role of social capital and knowledge transfer in organizational learning of knowledge‑based companies. Technology Development Management Quarterly, 4, 161–182. https://www.magiran.com/p1384818  [In Persian]
He, M., Yuan, Z., & She, W. (2024). Sharing or hiding? Exploring the influence of social cognition and emotion on employee knowledge behaviors within enterprise social media. Behavioral Sciences, 14(8), 653.
Heisig, P. (2024). Knowledge management. In Handbook on information sciences (pp. 229–255). Edward Elgar Publishing.
Helmy, I., Fitri, A. W., Parmin, Saputra, D. N., & Amelia, D. (2024). Friendship knowledge sharing, interpersonal justice and sustainability performance: Scale development and validation. Journal of Law and Sustainable Development, 12(1), e3196. https://doi.org/10.55908/sdgs.v12i1.3196
Helmy, I., Parmin, P., Fitri, A. W., Supriyani, T., & Amalia, D. (2023). Linking social capital, knowledge sharing, and individual outcomes: Future research agenda. Journal of International Conference Proceedings, 6(4), 163–176. https://doi.org/10.32535/jicp.v6i4.2651
Islam, T., & Chaudhary, A. (2024). Impact of workplace bullying on knowledge hiding: The mediating role of emotional exhaustion and moderating role of workplace friendship. Kybernetes, 53(1), 238–255.
Khan, H. S. ud din, Li, P., Chughtai, M. S., Mushtaq, M. T., & Zeng, X. (2023). The role of knowledge sharing and creative self‑efficacy on the self‑leadership and innovative work behavior relationship. Journal of Innovation & Knowledge, 8(4), 100441. https://doi.org/10.1016/j.jik.2023.100441
Koranteng, F. N. (2019). Factors that promote knowledge sharing on academic social networking sites: An empirical study. Education and Information Technologies, 24(2), 1211–1236. https://doi.org/10.1007/s10639-018-9825-0
Lu, S., & Cai, Y. (2024). The effect of self‑efficacy on knowledge‑sharing behavior in virtual communities: The moderating role of online informational support. Journal of Social Development and Management Strategy, 26(2), 195–210.
Ma, H., Xiao, B., Guo, H., Tang, S., & Singh, D. (2022). Modeling entrepreneurial team faultlines: Collectivism, knowledge hiding, and team stability. Journal of Business Research, 141, 726–736.
Mazbouhi, S., Asareh, A., & Shirasb, M. (2018). The role of social capital in knowledge sharing among agriculture students of Islamic Azad University, Science and Research Branch, Tehran. Journal of Agricultural Education Administration Research, 10(44), 20–28. https://doi.org/10.22092/jaear.2017.109397.1353 [In Persian] 
Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242–266. https://doi.org/10.5465/amr.1998.533225
Nonaka, I., & Takeuchi, H. (1995). The knowledge‑creating company: How Japanese companies create the dynamics of innovation. Oxford University Press.
Peng, M. Y.‑P. (2024). Breaking down barriers: Exploring the impact of social capital on knowledge sharing and transfer in the workplace. Humanities and Social Sciences Communications, 11(1). https://doi.org/10.1057/s41599-024-03384-9
Perry, D. G., Perry, L. C., & Rasmussen, P. (1986). Cognitive social learning mediators of aggression. Child Development, 57(3), 700–711. https://doi.org/10.2307/1130347
Peterson, C., Semmel, A., von Baeyer, C., Abramson, L. Y., Metalsky, G. I., & Seligman, M. E. P. (1982). The attributional style questionnaire. Cognitive Therapy and Research, 6(3), 287–299. https://doi.org/10.1007/BF01173577
Ryan, A., & Hopkins, N. (2003). Achievement goals in the social domain. University of Illinois at Urbana‑Champaign. (Unpublished manuscript).
Steinmo, M., & Rasmussen, E. (2018). The interplay of cognitive and relational social capital dimensions in university–industry collaboration: Overcoming the experience barrier. Research Policy, 47(10), 1964–1974. https://doi.org/10.1016/j.respol.2018.07.004
Sun, Y., Hong, J.‑C., & Ye, J.‑H. (2022). The effects of employees’ perceived intrinsic motivation on knowledge sharing and creative self‑efficacy. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.762994
Van den Hooff, B., & De Ridder, J. A. (2004). Knowledge sharing in context: The influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6), 117–130.
Wang, N., Wang, L., Ma, Z., & Wang, S. (2022). From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities. Technological Forecasting and Social Change, 182, 121864. https://doi.org/10.1016/j.techfore.2022.121864
Zaremohzzabieh, Z., & Mohd Rasdi, R. (2025). Revisiting the determinants of knowledge‑sharing behavior in organizations: A meta‑analytic structural equation model application. Global Knowledge, Memory and Communication, 74(1–2), 1–22.
Zhang, Y., Xiong, P., Zhou, W., Sun, L., & Cheng, E. T. (2023). Exploring the longitudinal effects of emotional intelligence and cultural intelligence on knowledge management processes. Asia Pacific Journal of Management, 40(4), 1555–1578.
Zhao, S., Jiang, Y., Peng, X., & Hong, J. (2021). Knowledge sharing direction and innovation performance in organizations: Do absorptive capacity and individual creativity matter? European Journal of Innovation Management, 24(2), 371–394. https://doi.org/10.1108/EJIM-09-2019-0244