Investigating the Status of Ancillary Services Provided in Public Libraries Based on IFLA and UNESCO Standards from the Perspective of Librarians :  A Case Study of Public Libraries in West Azerbaijan Province, Iran)

Doulani, Abbas; Gholamzadeh, Shiva

doi:10.22034/jkrs.2025.19944

Document Type : Original Article

Authors

Abbas Doulani ¹
Shiva Gholamzadeh ²

¹ Information Science Department, faculty of Education and Psychology, Alzahra University, Iran, Tehran

² Department of Information Science, faculty of Education and Psychology, Alzahra University, Tehran, Iran

10.22034/jkrs.2025.19944

Abstract

Purpose: The objective of the research is to investigate the ancillary services provided in public libraries of West Azerbaijan Province in Iran based on IFLA standards from the perspective of librarians.
Methodology: The research method was survey and analytical. The statistical population of the present study is 300 librarians of public libraries in West Azerbaijan province in Iran. The research tool was a questionnaire that was developed based on IFLA standards and UNESCO Guidelines in the field of ancillary services of public libraries.
Findings: Based on the findings, the averages of extra-library services were estimated as 2.93, storytelling programs as 3.61, and study group formation as 3.36. Also, the results of the one-sample t-test showed that, from the librarians' point of view, all three of the aforementioned components are effective in improving the ancillary services of public libraries. Also, the results of the Hotelling t-test showed that there is a significant difference between the effective components in improving the ancillary services of public libraries.
Conclusion The results of this study show that, from the perspective of librarians, all components of providing ancillary services in public libraries are effective - with slight differences - in the way ancillary services are provided, but it seems that providing ancillary services without paying attention to the librarians and the people who provide these services can cause changes in the results obtained from them.
Value: The results of this article can be suitable solutions and guidelines for providing ancillary services in Iranian public libraries.

Keywords

Main Subjects

Educational and Psychological Dimensions of Data, Information and Knowledge Studies

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Journal of Knowledge-Research Studies

Investigating the Status of Ancillary Services Provided in Public Libraries Based on IFLA and UNESCO Standards from the Perspective of Librarians : A Case Study of Public Libraries in West Azerbaijan Province, Iran)

References

Volume 4, Issue 2 - Serial Number 12
September 2025
Pages 146-164

Investigating the Status of Ancillary Services Provided in Public Libraries Based on IFLA and UNESCO Standards from the Perspective of Librarians : A Case Study of Public Libraries in West Azerbaijan Province, Iran)

References

Volume 4, Issue 2 - Serial Number 12September 2025Pages 146-164

Volume 4, Issue 2 - Serial Number 12
September 2025
Pages 146-164