Journal of Knowledge-Research Studies

The Relationship Between Organizational Citizenship Behavior and Organizational Performance of Librarians

Document Type : Original Article

Authors

1 Associate prof of Knowledge and Information Science, Razi University. Kermanshah. Iran.

2 Associate prof of Knowledge and Information Science, Payame Noor. Tehran

3 MSc in Knowledge and Information Science, Public librarian. Ilam. Iran

4 MSc in Knowledge and Information Science, Razi University. Kermanshah. Iran

Abstract

Purpose: The purpose of this study was to investigate the relationship between organizational citizenship behavior and job performance among public librarians in Ilam province.
Methodology: The methodology applied for this research was descriptive and correlational in nature, with data collected through survey methods. Utilizing the organizational citizenship behavior questionnaire developed by Podsakoff et al. (1990) and the job performance questionnaire by Paterson (1970), the study focused on the librarians in Ilam province in 2023. With three predictor variables considered, a confidence level of 0.95, test power of 0.90, and G*Power software indicating a minimum required sample size of 99 individuals, a total of 103 participants were included in the analysis after accounting for an additional 5% sample volume.
Findings: The findings revealed significant relationships between altruism and civil virtue among librarians, as well as associations between respect for librarians and their job performance. However, no significant correlations were found between conscientiousness or chivalry and job performance.
Conclusion: In democratic systems, increasing attention is being placed on citizen participation. Active engagement from organizational members as good citizens is crucial for fostering positive behaviors within an organization. Recognizing organizational citizens as valuable resources, their behavior plays a key role in overall success. This study highlights the positive link between organizational citizenship behavior and librarian performance in Ilam province.
Value: This study adds to the existing literature by examining the impact of organizational citizenship behavior on librarian job performance and underscores the importance of this relationship in enhancing professional performance. The results can offer valuable insights for cultural officials, public library managers, and policymakers seeking to motivate library staff effectively.

Keywords

Main Subjects

References
Abbasi, M.  &Rahimi, H. (2019). The effect of job entanglement on organizational citizenship behavior and job performance of secondary school teachers. Journal of School Management, 8(4), 182-199. https://doi.org/10.34785/J010.2021.114 [In Persian].
Akbari, M., Omrane, A., Hoseinzadeh, A., & Nikookar, H. (2022). Effects of innovation on corporate performance of manufacturing companies: which roles associated to social responsibility?. Transnational Corporations Review, 14(4), 438-453.‏DOI: 10.1080/19186444.2021.1940055
Alinezhad, A.,  Kazemi, A., & Pishahang, M. (2014). Study of the correlation Between Organizational Citizenship Behavior (OCB) and Employees Performance. Management Studies in Development and Evolution, 23(74), 73-98.https://dorl.net/dor/20.1001.1.22518037.1393.23.74.4.1 [In Persian].
Alwi, M., Wiyono, B. B., Bafadal, I., & Imron, A. (2021). The Relationship between Personality, Attitude, and Organizational Citizenship Behavior of Senior High School Teachers in Indonesia. International Journal of Instruction, 14(2), 345-368.‏ DOI:10.29333/iji.2021.14220a
Amiri Fard, M. R. (2016). Examining the relationship between emotional intelligence and organizational citizenship behavior in the influence of the employees of National Iranian Oil Company. exploration and production of oil and gas, (148), 34-41. http://dorl.net/dor/20.1001.1.25381652.1396.1396.148.9.0 [In Persian].
Anvari, R., Chikaji, A., & Mansor, N. A. (2015). Relationship between organizational citizenship behavior and job performance among engineers. Jurnal Teknologi, 77(13), 159-164.‏ DOI:10.11113/jt.v77.6372
Clement, M., & Vandenberghe, R. (2000). Teachers’ professional development: a solitary or collegial (ad) venture?. Teaching and teacher education, 16(1), 81-101.‏ DOI:10.1016/S0742-051X(99)00051-7
Danesh Fard, K., & Shedaee, M. (2012). Relationship between Teachers’ Organizational Citizenship Behavior with Their Academic Performance in Islamic Azad University. Bonab Branch. Educational Administration Research, 3(3), 129-149. [In Persian].
De Clercq, D. (2022). Organizational disidentification and change-oriented citizenship behavior. European Management Journal, 40(1), 90-102.‏ doi:10.1016/j.emj.2021.02.002
Eskandari, E., & Irandust, M. (2016). The relationship between job ethics & organizational citizenship behavior with organizational performance.‏ Ethics in Science and Technology, 10 (4) ,107-114. http://dorl.net/dor/20.1001.1.22517634.1394.10.4.12.9 [In Persian].
Kazemi, M., vahed Chokdeh, S. (2004, 20 -23 December ) .Organizational civic behavior: explaining a developed dimension of human behavior and performance in organizational life, Tehran. https://civilica.com/doc/65956/ [In Persian].
Lestari, D., Maria, S., & Heksarini, A. (2023). Combining Person-Job Fit, Organizational Commitment and Organizational Citizenship Behavior to Advance Performance. Economic Alternatives, (3), 638-652.‏ https://doi.org/10.37075/EA.2023.3.11
Mansoori, H. & Danyali Deh Hoz, M. (2019). A Study of the Moderating Effect of the Productivity of Manpower on the Relationship between Organizational Trust and Organizational Citizenship Behavior.‏ Research on Information Science and Public Libraries, 25(3), 483-510.  http://dorl.net/dor/20.1001.1.26455730.1398.25.3.2.8 [In Persian].
Hasemzadeh, M. J., Akrami, H., Sangari, M., & Akbary Borng, M. (2024). Effective Factors on Organizational Citizenship Behavior of Librarians of Astan Quds Razavi Libraries. Library and Information Sciences, 26(3), 31-62. doi: 10.30481/lis.2023.376084.2034
Moqbel, M., Nevo, S., & Kock, N. (2013). Organizational members’ use of social networking sites and job performance: An exploratory study. Information Technology & People, 26(3), 240-264.‏ DOI: 10.1108/ITP-10-2012-0110
Namdar, M., Kamali, M., Shokuh, Z., & Sangar, S. (2021). The effect of organizational citizenship behavior on the job performance of education workers in Fars province. Educational Leadership and Management Quarterly, 16(59), 1-26. [In Persian].
Nijhawan, G., Gujral, H. K., & Singh, K. (2023). Perceived Organizational Support and Job Performance: Mediating Role of Organizational Citizenship Behavior. Journal for ReAttach Therapy and Developmental Diversities, 6(4s), 139-151.‏
Opeke, R. O. & Akinola, A. (2019). Influence of Organizational Citizenship Behaviour on Job Burnout Among Librarians in University Libraries in Nigeria. Library Philosophy and Practice (e-journal). 2695. https://digitalcommons.unl.edu/libphilprac/2695
Organ, D. W. (1988). A restatement of the satisfaction-performance hypothesis. Journal of management, 14(4), 547-557.‏ https://doi.org/10.1177/014920638801400405
Paillé, P., & Paillé, P. (2020). Greening the workplace through practices and behavioral intervention. Greening the Workplace: Theories, Methods, and Research, 139-158.‏ DOI: 10.1007/978-3-030-58388-0_9
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The leadership quarterly, 1(2), 107-142.‏ https://doi.org/10.1016/1048-9843(90)90009-7
Purwanto. A. (2022). The Role of Transformational Leadership and Organizational Citizenship Behavior on SMEs Employee Performance. Journal of Industrial Engineering & Management Research, 3(5), 39-45. DOI:10.7777/jiemar.v2i3.139e
Risal, Z., Budiyanto, B., Asyik, N. F., Suroso, A., Khuzaini, K., Triyonowati, T., & Suwitho, S. (2023). THE ROLES OF ORGANIZATIONAL CULTURE, JOB SATISFACTION AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON EMPLOYEES’PERFORMANCE. Review of Business, Accounting & Finance, 1(02), 197-214.‏
Shatranji, M. (2023). The effect of organizational citizenship behavior on job performance among municipal employees in Gilan province. Scientific Journal of New Research Approaches in Management and Accounting, 7(24), 1541-1553. https://majournal.ir/index.php/ma/article/view/1969 [In Persian].
Soleymani, M. R., Daei, A., & Shahrzadi, L. (2017). The Relation between Organizational Justice and Organizational Citizenship Behavior in Librarians of Isfahan universities libraries. Digital and Smart Libraries Researches, 4(3), 11-18.[In Persian].
Sun, H. J., & Yoon, H. H. (2022). Linking Organizational Virtuousness, Engagement, and Organizational Citizenship Behavior: The Moderating Role of Individual and Organizational Factors. Journal of Hospitality & Tourism Research, 46(5), 879–904. https://doi.org/10.1177/1096348020963701
Tran, Q. H. N. (2023). Library as a learning organization: the influence of leadership skills on organizational citizenship behavior at Vietnamese libraries. The Learning Organization, 30(3), 339-354.‏ https://doi.org/10.1108/TLO-10-2022-0126
Wang, Y., Shen, T., Chen, Y., & Carmeli, A. (2021). CEO environmentally responsible leadership and firm environmental innovation: A socio-psychologica perspective. Journal of Business Research, 126, 327-340.‏ https://doi.org/10.1016/j.jbusres.2021.01.004
Widarko, A., & Anwarodin, M. K. (2022). Work motivation and organizational culture on work performance: Organizational citizenship behavior (OCB) as mediating variable. Golden Ratio of Human Resource Management, 2(2), 123-138.‏ https://doi.org/10.52970/grhrm.v2i2.207
Journal of Knowledge-Research Studies
Volume 2, Issue 4 - Serial Number 6
March 2024
Pages 83-96
Files
Share
How to cite
Statistics